Unlimited academic tutor support
Once you’ve enrolled on your course, you will be assigned a personal online tutor who will be with you from enrolment to graduation and will be your first point of contact for all academic matters.
All of our tutors are carefully selected subject experts with years of professional experience in their field. They’re also experienced in teaching and supporting online learning, so they’re perfectly positioned to help you with anything you might need.
Your tutor will help you plan your studies and answer questions about coursework, study materials, assessments and exams, and help you work through any part of the course you’re stuck with.
They’ll also give you test papers and mock exams to ensure you’re ready to pass your assessments. All your papers will be marked and given constructive feedback so you know exactly what your strengths are and what you can improve.
Tutor support is unlimited and you can contact your tutor at any time through our Student Community. You’ll receive a reply within 72 hours.
Your tutor will be there whenever you need help, but they won’t impose deadlines or tell you how often to study. You’re responsible for maintaining your own realistic study schedule and letting them know when you need help. This allows you to study completely at your own pace, and means we won’t pester you if life gets hectic and you decide to slow down or take some time off from study.
Dedicated student support team
If you need any other assistance, then our dedicated student support team will be on hand to help you with administrative tasks such as booking workshops or exams, arranging membership of professional bodies, using the Student Community, or any other nonacademic queries you may have.